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2018-2022 Strategic Plan



The purpose of Cayuga/Seneca Community Action Agency, Inc.'s (CSCAA) Strategic Plan is to assist the Agency in establishing priorities in order to better serve the needs of the community. With grant funding secured from the Cayuga Community Fund, CSCAA was able to contract with Pro Action of Steuben and Yates, Inc. to facilitate the strategic planning process. The agency’s 2016 Community Needs Assessment shaped the process by situating the strategic plan as the agency’s response to the top needs identified, including:

    1. Poverty, Benefit Cliff & Economic Stability
    2. Transportation
    3. Housing and Energy
    4. Health, Safety and Nutrition
    5. Child and Family Development/Well-being
    6. Income & Employment

CSCAA's Strategic Plan is flexible and practical and serves as a guide to implementing programs, evaluating the success of these programs, and making adjustments when necessary. This Plan reflects the thoughts, feelings, ideas, and goals of the Agency’s stakeholders and integrates them with the Agency’s mission, vision, and core values. The development of the plan required much probing, discussion, and examination of the views of the Agency’s leaders, customers, community partners, and other stakeholders. This plan provides a clear approach for the Agency to take in the coming years to help expand and enhance services to the low-income residents of Cayuga County and Seneca County in Central New York State.

Download the full plan to learn more about the objectives and strategies the Agency is implementing to achive its goals!

    Contact Info:    


Site I – Administrative Offices, Domestic Violence Services, Energy Services,Family Developmet, Healthy Families
phone: 315-255-1703
    Site 2 -Early Childhood Development
phone: 315-252-0038
phone: 315-539-5647
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