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Supervised Visitation/Safe Exchange


Center Vision

  It is our vision to have a community where survivors of domestic violence can feel safe and secure, where every family has access to a safe and welcoming environment which fosters healthy parent/child relationships.  

Center Mission

  It is the mission of the Center to provide a safe, supportive and respectful environment where parents can feel secure when they visit with or exchange their child(ren).  The Center’s first priority is safety while providing a welcoming, non-threatening environment for children.  
  The Center  

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Cayuga/Seneca Community Action Agency opened the Supervised Visitation/Safe Exchange Center in July 2013. This facility provides a secure yet welcoming, child-friendly environment where court-ordered or self-referred parents can exercise visitation or safe exchange of their children with a formerly abusive partner. The Center is located at CSCAA Headquarters, 89 York Street, Suite 1, Auburn.

The Center is staffed during operating hours with security guards and monitors. Other key safety features include staggered arrival times and separate parking areas, entrances and waiting rooms for custodial and non-custodial parents. It offers a large visitation room that includes several distinct play areas, an infant room and private family areas. Multiple community partner agencies have contributed significantly to the Center’s development and are deeply vested in its success.

Services Offered

1) Supervised Visitation: Non-custodial parents will be able to visit with their child(ren) at the Center.  The visits will be monitored by Center staff.

2) Monitored Exchanges: Non-custodial and custodial parents will be able to safely exchange their child(ren) without having contact with one other.


The Center will accept referrals for supervised visitations and safe exchanges from Integrated Domestic Violence Court, Family, Supreme Court and other outside sources.


The Center is aware that the courts do not refer all families, who exchange or have visits with their child(ren),to the SVSE Center. Many families would like to have the option of having their exchanges or visits monitored in a safe location. The custodial or the non-custodial parent may contact the Center to refer themselves. Both the custodial and the non-custodial parent must be in agreement on using the Center for their exchanges or visits.  If one parent desires the use of the Center for the monitored exchanges or supervised visits and the other parent does not, the willing parent may petition the Court for the exchanges or visits to take place at the Center.

Families whom are court ordered or self-referred will be eligible for services as long as they have a history of domestic violence, sexual assault, dating violence, stalking or child abuse and the Center can provide the level of security needed for the adult survivor and child.

No fees are charged for the Supervised Visitation/Safe Exchange services


Additional Resources

  Overview of The Center
The Effects of Domestic Violence on Children
    Contact Info:    


Site I – Administrative Offices, Domestic Violence Services, Energy Services,Family Developmet, Healthy Families
phone: 315-255-1703
    Site 2 -Early Childhood Development
phone: 315-252-0038
phone: 315-539-5647
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